Privacy Policy
Last Updated: 01 November 2025
This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide or that we collect when you access or use our services when you use our website (being-one.asia). It explains your privacy rights and choices, and how to contact us about our privacy practices. Please read this Policy carefully. By using our Platform, you consent to the data practices described in this Policy.
This Privacy Policy is published on behalf of our business entity, BeingONE Asia, operating in Kuala Lumpur, Malaysia. All references to “we”, “us”, or “our” refer to the business entity identified above. If you have questions, requests, or concerns about this Privacy Policy, please contact us at: hello@being-one.asia.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect
We collect multiple types of information to operate effectively and provide you the best experience. The categories of information we collect include:
Information You Provide Directly: When you register, create an account, fill forms, contact us, or otherwise communicate with us, you may provide personal information such as your name, email address, phone number, billing and payment information, profile information, and other identifiers. For businesses, this may include the business contact person, company name, and business address — only when you entered that information and only if entity_type is 'business'. For individual operators, business name and address are intentionally omitted from this Policy output and will not appear in rendered policy text.
Automatically Collected Information: We automatically collect technical and usage data when you interact with the Platform, which may include IP address, device identifiers, device model and operating system, browser type, language preferences, access times, pages visited, search queries, referring/exit pages, crash logs, and performance metrics.
Location Data: We may collect approximate or precise location data from your device if you grant location permissions. Location data may be used to provide location-sensitive functionality, improve service relevance, or for fraud prevention. You can control location access in your device settings.
Payment and Transaction Data: When you make purchases or use paid features, we collect payment data (such as billing name, billing address, and payment card details) which is processed by secure third-party payment processors. We do not store full payment card numbers on our servers unless explicitly required and disclosed.
Communications and Support Data: We maintain records of communications and support interactions to provide assistance, detect abuse, and improve service quality. These records may include email content, chat transcripts, telephone logs, and attachments you send.
Derived and Aggregated Data: We may derive non-identifying, aggregated, or de-identified data from the information we collect. Aggregated data is used for analytics, performance measurement, and research; it cannot reasonably be used to identify you.
How we use your information
We will use the information that we collect about you for the following purposes:
To provide, operate, maintain, and improve the Platform and related services.
To authenticate users, manage accounts, provide customer support, and communicate important updates.
To process payments, prevent fraud, and enforce our Terms of Service.
To personalize content, recommendations, and advertising where allowed.
To send you marketing and promotional communications.
To perform analytics, monitor service health, and produce aggregated statistics for internal use.
To comply with legal obligations, respond to lawful requests from government or law enforcement, and protect rights and safety.
To use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
Legal Bases for Processing (If Applicable)
To the extent applicable, our lawful bases for processing personal data may include:
- Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
- Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisitions of all or a portion of our business to another company.
- Third Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to out Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
Cookies and Tracking Technologies
We do not use cookies for tracking beyond essential technical cookies required to operate the service.
We classify cookies into categories including essential cookies, preference cookies, analytics cookies, and advertising cookies. Essential cookies enable core functionality. Preference and analytics cookies support personalization and performance. Advertising cookies enable targeted ads (only used if we operate ads or use ad networks).
To manage cookies, you may use your browser settings or device controls. For mobile apps, permission prompts and in-app settings may allow you to opt out of certain tracking.
Advertising and Analytics
We do not display advertisements from third-party networks that use tracking for ad targeting. We utilize analytics tools to collect aggregated and anonymized usage statistics to improve the Platform. These tools may collect information such as pages visited, time spent, device information, and general geographic data. Analytics data is used internally for product improvements and troubleshooting.
Where third-party advertising or analytics vendors operate, their own privacy policies govern their data practices. We recommend reviewing such policies for more details and opt-out tools.
Sharing and Disclosure
We do not sell your personal information. We disclose personal information only as described below or with your consent:
To service providers and contractors providing hosting, infrastructure, payment, and other services to operate the Platform.
To affiliates and partners for joint operations, where you have consented or where permitted by law.
To comply with legal processes, such as court orders, subpoenas, or government investigations.
To protect our rights, property, or safety, or the rights, property, or safety of others.
We may share data with third parties. These service providers assist with hosting, payment processing, customer support, analytics, communication, and other necessary operations.
International Data Transfers
Our operations may involve transferring personal information to countries outside your country of residence. When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses or other mechanisms permitted by law, to protect the data.
Data Retention and Deletion
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary by data type and legal requirements. Where possible, we will honor deletion requests, subject to verification and legal exceptions. At present, deletion requests will be evaluated and handled on a case-by-case basis. We will respond to deletion inquiries and provide guidance; some data may need to be retained for legal, tax, accounting, or legitimate business reasons.
Security Measures
We use administrative, technical, and physical controls designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. Controls include access controls, encryption in transit and at rest (where applicable), secure data centers, vulnerability scanning, and internal security policies. While we strive to use reasonable safeguards, no system can be guaranteed to be 100% secure.
Children’s Privacy
Our Platform is not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If a parent or guardian believes we have collected information from a child under the applicable age without consent, please contact us and we will take steps to delete such data.
Your Privacy Rights
Depending on where you reside, you may have rights including the right to access, correct, or delete your personal data, the right to portability, the right to restrict or object to processing, and the right to withdraw consent. You may also have the right to opt-out of certain data uses or profiling, and to opt-out of the sale or sharing of personal information where applicable. To exercise these rights, contact us at the email address listed above. We will verify requests consistent with applicable law and respond within applicable timeframes.
Rights for European Residents (GDPR)
This Privacy Policy is written to be consistent with the rights provided under the European Union General Data Protection Regulation (GDPR). If you are located in the European Economic Area (EEA), you may have additional rights under the GDPR (described below). Under GDPR, you may request access to your personal data, rectification, erasure, restriction of processing, data portability, and to object to processing. In some cases, you can lodge a complaint with a supervisory authority where you believe your rights have been violated.
Rights for California Residents (CCPA/CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). This policy contains sections describing how to exercise those rights, including access, deletion, and opt-out of sale/sharing (if applicable). If you are a California resident, you can request details about the categories of personal data we collect, the categories of sources, the categories of recipients, and the business purposes for collection. You may request deletion and opt-out of sale or sharing where applicable. We do not knowingly sell the personal information of minors under 16 without affirmative authorization. For more about your rights under CCPA, visit: California CCPA Information.
Third-Party Links and Integrations
The Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for their privacy practices. Review their privacy policies before providing personal information to third parties.
Data Breach Response
In the event of a security breach that affects personal information, we will follow our incident response plan, take reasonable steps to mitigate harm, and notify affected individuals and regulators as required by applicable law. We maintain processes for evaluating and responding to security incidents.
Automated Decision-Making and Profiling
We may use automated systems, including algorithms and machine learning, to analyze data for product improvements, fraud detection, personalization, and other operational purposes. Where applicable, you have rights regarding automated decisions about you; contact us to learn whether automated processing applies to your data and how to exercise any rights.
International Users
If you are accessing the Platform from outside our primary operating country, your data will be processed under the laws of the country where our servers or subprocessors operate, while respecting the protections described in this Policy. Transfers are made in compliance with applicable safeguards and legal mechanisms for cross-border data flows.
Retention, Anonymization and Archiving
When data is no longer necessary for the purposes for which it was collected, we delete or anonymize it. In some cases we may retain information for historical, statistical, or legal compliance reasons. Anonymized or aggregated data may be retained indefinitely and used for analytics and research.
How to Exercise Your Rights
To exercise your rights, or to inquire about our privacy practices, please contact us via the email address provided above. We will attempt to respond within applicable statutory timelines and may require verification of identity to protect your information and the rights of others.
Complaint Mechanisms and Supervisory Authorities
If you are in the EU/EEA, you may lodge a complaint with a data protection authority. If you are in another jurisdiction and wish to file a complaint, contact your local supervisory body or our designated contact for privacy matters.
Additional Disclosures
We may provide additional privacy disclosures in context (for example, within the App privacy settings, account pages, or terms for specific features). Those supplemental notices are incorporated into this Policy where applicable.
Data Security and Third-Party Subprocessors
We vet our subprocessors and require them to adhere to contractual obligations to protect personal data. We may update our list of subprocessors and will provide notice of material changes where required by law.
Miscellaneous
Where any provision of this Policy conflicts with applicable law, such provision will be interpreted to the extent necessary to comply with the law. Headings are for convenience only and do not affect interpretation. This Policy does not create contractual rights for third parties.
Final Notes
We strive to maintain transparent and robust privacy practices. Thank you for trusting https://being-one.asia with your information. Please review this Policy periodically for updates. If you have questions or comments about this policy, you may contact us via the contact information provided in the beginning of this policy.